Advance seat reservation
Whether it’s a seat by the window, the aisle or with extra legroom: we offer you the option of reserving seats for yourself and your travelling companions in advance or at check-in.
How do I reserve a seat?
You can book your seat either right away at the time of booking or later on. You can reserve a seat for a fee via My bookings up to 2 hours before departure.
You will be allocated a seat automatically if you do not choose a seat. You can change it for a fee depending on the fare and seat category selected. This fee is not payable by passengers who have booked a seat in advance, providing the new seat selection is equivalent to the same or a lower seat category.
Further information and details about advance seat reservations
- The flight must be operated by Lufthansa Group airlines, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine), Lufthansa Express Rail (DB), Edelweiss or Discover Airlines.
- Your flight booking is confirmed (not waiting list bookings).
- If you did not select your seat during the booking process, you can also do so after completing your booking. Access your trip under My bookings, and book or change1 your seat there.
You can also select your seat at online check-in.
You will be allocated a seat automatically if you did not choose a seat in advance. You can change it for a fee depending on the fare and seat category selected. This fee is not payable by passengers who have booked a seat in advance if the new seat selection is in the same or a lower seat category.
Please note that a confirmed advance seat reservation does not guarantee you a specific seat on board the aircraft (e.g. seat 3A). It only refers to the category selected (e.g. Classic Seat, Preferred Zone Seat, Extra Legroom Seat etc.). An advance seat reservation applies to a single leg of your flight.
1 Changes are only possible if the seat is available at the same or a lower price. Fees already paid are not refundable.
Seats in the emergency exit rows can only be booked for passengers who meet the following requirements:
- You are at least 16 years old.
- You speak fluent German or English.
- You are willing to offer help in the unlikely event of an emergency.
- You are capable of reading and understanding instructions and carrying out the crew’s directions in an emergency.
- You are capable of carrying out the tasks given to you without assistance from a travelling companion, parent or another family member.
- You are not travelling with a person who would be dependent on your help in the event of an emergency.
- You do not have a condition or position of responsibility that would prevent you from carrying out these tasks or would lead to physical injury in carrying them out.
- You are not travelling with an animal in the aircraft cabin.
- Lufthansa may allocate another seat to passengers who do not meet these preconditions to ensure safety on board.
- Any carry-on baggage must be stowed in the overhead bins, as items must not be placed in the seating area or under the seats during take-off and landing.
HON Circle Members and Senators with up to eight people travelling together on the same booking number can reserve seats in all booking classes free of charge on flights operated by the Lufthansa Group, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine), Edelweiss or Discover Airlines (except on the Economy Light fare on short-haul flights).
With the Economy Light fare, the option of selecting a seat free of charge is only available on short-haul flights to HON Circle Members during online check-in.
If we have to change the seat you reserved (e.g. for operational reasons), we will endeavour to reserve an equivalent new seat for you. Priority is given to passengers who are travelling together, e.g. families sitting next to one another. Then seats with more legroom, aisle, window and then middle seats will then be allocated in that order.
If we cannot allocate a seat in the same category (e.g. by the aisle, window or a seat with more legroom), you can arrange a refund of the fee paid via the Lufthansa Service Centre.
If you have an existing seat reservation, you can rebook or cancel your ticket easily and conveniently yourself via “My bookings”.
Please note that a confirmed seat reservation does not guarantee you a specific seat on board the aircraft (e.g. seat 3A). The seat reservation refers to the seat category (e.g. Classic Seat, Preferred Zone Seat, Extra Legroom Seat etc.).
A seat reservation applies to a single leg of your flight.
Please note that seat reservations are not refundable neither at the airport nor on board.
When you book a seat in an emergency row, you must be able to meet the legal requirements. These will be explained to you during the booking process. Should you not meet these requirements, you will be allocated a different seat and you are not entitled to a refund.
If your seat reservation changes unexpectedly, the following cancellation and refund conditions apply:
In the event of an operational change (e.g. a change to the aircraft type or travel route), we will try to rebook you in the same seat category you have previously booked. However, the seat number you chose before may change. If we are unable to rebook you in the same seat category, your seat reservation is refundable.
Your seat reservation is also refundable if we cancel your flight.
If you make changes to your booking yourself, the following conditions apply to cancellations and refunds:
Changing your seat reservation without changing your flight
If you have made a seat reservation for your flight and wish to change your seat, you can do so via “My bookings”. The following rules apply:
- You can change to a lower seat category free of charge. The price difference is non-refundable but is retained in your reservation and can be used for a later rebooking to a higher seat category (e.g. back to your previous seat category, if available, or to a higher seat category).
- You can rebook to a higher seat category by paying the price difference.
Changing your seat reservation and your flight
If you change your flight and the route remains the same, you can transfer your seat reservation to the new flight. If the original seat category is not available on the new flight:
- You can rebook to a lower seat category free of charge. The price difference is non-refundable but is retained in your reservation and can be used for a later rebooking to a higher seat category (e.g. to the seat category you originally booked, if this is still available).
- You can rebook to a higher seat category and pay the price difference.
Should you also change the flight route, you may incur additional costs.
Refunds for your seat reservation without your flight being refunded
Seat reservations alone are not refunded. However, if you have purchased an upgrade to a higher travel class, the seat reservation you previously purchased is refundable. Free upgrades that are offered by us as a goodwill gesture or for operational reasons do not entitle you to a refund for your prior seat reservation.
Refunds for your seat reservation together with the cancellation and refund of your flight
Seat reservations are generally non-refundable, even when you cancel your flight. However, if the fare conditions allow, you can obtain a refund for your seat reservation together with a flight cancellation for Allegris Business Class and First Class seats.
Please note that if you only use part of your ticket, e.g. only BUD–FRA instead of BUD–FRA–NYC, the seat reservation is non-refundable.
If you are travelling with children between the ages of 2 and 11 years, we will do our best to seat your child next to an adult in your group. Seats are allocated free of charge at check-in. You may of course reserve seats for your family in advance for a fee in order to ensure that you are all sitting together.
With Lufthansa Allegris flights in Business Class especially, we strongly recommend that you reserve your seats early, as there are only limited options available for you to sit together.
If we are unable to seat your child near an adult in the group on flights from and to Canada, you may rebook your flight or cancel your trip.
Under the regulations of ENAC (Ente Nazionale per l’Aviazione Civile [Italian Civil Aviation Authority]), we wish to make you aware that if you meet the following conditions, you are entitled to free advance seat reservations on flights to and from Italy:
- You are travelling with a child between the ages of two and 12; and/or
- You are a passenger with a disability or accompanying a passenger with a disability.
The Lufthansa Group will seat you together at check-in free of charge.