Travel briefing – guidelines for your trip

The best way to do this is to register for our Travel ID or save your details under My bookings.

Please enter your contact details at “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Our digital travel companion supports you at every step of your journey: with the Lufthansa app you can check in conveniently, always have your mobile boarding pass to hand and receive personal notifications about your flight direct to your smartphone. 

Find out in good time about the entry requirements for your destination. The authorities in some destination countries may require passengers to register online before their arrival.

For a successful start to your family holiday, you can make a lot of preparations before your trip begins.

You can check your baggage allowance in just a few steps with our calculator – based on route, travel class and fare.

We offer rebooking options on many fares so that you can make your travel plans more flexible.

Use our online check-in at home or on the move from 30 hours before departure.

Take advantage of the opportunity to drop off your baggage at some airports the night before your flight to save valuable time on the day of departure.

Please also allow enough time to drop off your baggage the night before.

Always keep an eye on the latest information about your flight. By entering your flight number, you can get all the information relevant to your flight.

Label your luggage with a tag (name, mobile number, email) and include the contact form. Please adhere to our hand luggage regulations and minimize your hand luggage to avoid delays.

At many airports, you can reserve a security check time slot in advance. Use this opportunity to make your trip enjoyable. You can find out whether your airport offers this service here.

Please allow sufficient time, especially if you are checking in baggage or travelling at holiday times. Find out everything you need to know about our offers and services at the airport as well as how to get to our hubs.

In Frankfurt, Munich, Hamburg, Berlin, and Stuttgart, you can use our self-service bag drop kiosks to check in your baggage quickly and conveniently.

For special baggage, please use the appropriate bulky baggage counter.

You will find up-to-date information about our lounges and their respective locations in our lounge directory.

Thanks to boarding by group, you will be able to board your aircraft faster and in a more relaxed way. Please only board when your boarding group is called. Information on your boarding group can be found on your boarding pass.

There is no obligation to wear a mask on any flights to and from Germany.

The European Union Aviation Safety Agency (EASA) recommends that all passengers continue to wear masks at airports and on board the aircraft.