Whether for international trade fairs, European congresses, smaller company meetings or large events – with 'Meetings & Events' the Lufthansa Group airlines enable delegates to travel individually and cost-effectively.

We welcome any comments you have about your travels with Lufthansa. Your feedback is especially helpful in our ongoing efforts to better meet your needs.

If you are a passenger with special needs, we are here to provide you with the assistance to make your journey as seamless as possible. Lufthansa will not refuse transportation to any individual on the basis of a disability.

Here you can find out everything you need to know about carry-on baggage, your free baggage allowance and special baggage on your Lufthansa flights.

With Lufthansa’s global route network you can reach destinations in more than 80 countries; in addition to this are flights operated by what are known as codeshare partners. These are airlines with which we have an agreement on the shared use of flight capacities. Together with the flights operated by Lufthansa, they enable you to enjoy an even greater choice of destinations and departure times.

To thank U.S. military veterans, active duty military, National Guard and Reserve members, and their families for their service, Lufthansa is proud to provide Veterans Advantage members with up to a 5 percent discount on tickets for Lufthansa-operated flights purchased on lufthansa.com.

It is Lufthansa’s aim to make every flight a safe and pleasant experience and further enhance customer comfort on the ground and in the air. Lufthansa’s Contingency Plan for Lengthy Tarmac Delays (“Contingency Plan”) is another step to reach this goal.

Lufthansa’s Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations.

You can take your assistance dog with you on board Lufthansa flights free of charge. Please find out about the general requirements for taking an assistance dog into the aircraft cabin with you.