Terms and conditions of use for Discount Vouchers

  • You can enter the Discount Voucher in the field provided during the payment process once you have selected your flights.
  • Discount Vouchers are valid on lufthansa.com from 00:00 midnight on 9 July 2020 until 23:59 on 31 January 2021. The travel period is from 9 July 2020 to 31 December 2021.
  • Discount Vouchers are only valid providing all the flights booked in the itinerary are operated by Lufthansa or Lufthansa City Line.
  • Please note when booking with the Discount Voucher that the departure airport of the new booking must be in the same country as the departure airport on your original ticket.
  • Reduced fares that can be booked via an access code are not included.
  • Only one Discount Voucher can be used per booking transaction.
  • The Discount Voucher only reduces the ticket fare; it cannot be credited against taxes, fees, other surcharges or the Lufthansa Ticket Service Charge (TSC).
  • If the fare value of the ticket is less than the value of the Discount Voucher, the balance may be applied to the fare value of additional tickets within the same booking process.
  • If the Discount Voucher exceeds the total of the fares of all the tickets in one booking transaction, the remainder cannot be redeemed in another booking transaction.
  • Certain fares may be excluded from the use of Discount Vouchers.
  • Discount Vouchers can only be used on air tickets and not for rebooking fees (MCOs), excess baggage tickets, advance seat reservations or other supplementary products.
  • Discount Vouchers cannot be used for "reservations with price guarantee" or flight bookings arising from them.
  • Discount Vouchers cannot be used for flight bookings with infants/babies (up to 2 years).
  • In the case of a refund for a ticket for which a Discount Voucher has been redeemed, only the reduced fare value will be refunded depending on the fare term and conditions of the ticket.
  • Discount Vouchers and any residual values arising from them cannot be paid in cash.
  • If the value of a flight ticket purchased with a Discount Voucher is used as a pre-payment for a higher-value ticket (e.g. additional payment for a higher fare or rebooking), only the reduced ticket value will be credited to the new ticket.
  • The passenger receipt, which acts as an invoice in the case of tickets, only shows the reduced airfare.
  • Discount Vouchers are specific to the person that holds them. The resale or any other transfer of promotional codes to third parties is prohibited. In the event of an infringement of this condition, Lufthansa or a third party authorised by Lufthansa reserves the right to refuse to redeem the Discount Voucher.
  • Lufthansa reserves the right to cancel the validity of the Discount Voucher at any time. Only one Discount Voucher may be used per promotion per person. Lufthansa reserves the right to cancel bookings if a passenger uses several Discount Vouchers in one promotional campaign.